[Whitepaper] The Role of the Universal Banker


The Role of the Universal Banker and Impact on Branch Cash Management

The “bank of the future” will look and feel differently. The task-oriented teller setup for a bank or credit union will give way to a more relationship and solution-driven model in the transformed branch. 

As with any customer service-oriented business, positive change starts and ends with its people. The teller will become a universal banker, and his or her responsibility will not be to address a simple cash request anymore.

Learn about the important role the universal banker plays during branch transformation.

This whitepaper will discuss

  • Bank of the Future Setup
  • The New Face of the Bank Branch
  • Challenges of Change 

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